Wondering why your volunteers aren’t quite doing what you need them to do? Do they arrive late or unprepared? The issue may not be a lack of enthusiasm or commitment – it may just be that they don’t really know what you need. Better communication just might be the key to unlocking your volunteers’ potential.
Key #1: Communicate early
Don’t wait until the day before an event to ask someone to help. Make the request at least two weeks before you need them to do anything – including attending a volunteer training session or meeting.
Key #2: Communicate often
You don’t need to bombard volunteers with emails and text messages every day. However, you do need to keep them informed and up-to-date.
A weekly email with special announcements, changes in your organization, or details on the next volunteer opportunity would be a great place to start.
Key #3: Consider your audience
It’s easy to make assumptions, skim over details, and forget that we have a diverse audience. Some of your volunteers have been around for years and “get” what you’re saying. However, the newer folks may be mystified and wonder what you’re talking about. Don’t use acronyms or…Continue Reading